Customer Testimonials

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Google Dec 1, 2022

Our daughter purchased a used Corolla that only had one key. We had possession of the car for only one day, and needed a second key. Our daughter works 2 jobs, and it would have been very difficult for her to do this, as you must leave the car and other key for making and programming. Toyota recognized our dilemma, and made the key that day, so we could get our daughter safely back on the road. Thank you, Toyota!

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Google Nov 30, 2022

Timely, professional. Surprised at cost. Significant increase.

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Google Nov 29, 2022

Sarah, Ron, and Dave helped my husband and I overcome some unexpected challenges with our long distance/out of town Sienna purchase. They were kind, patient, and hard working. Very pleasant dealership to work with.

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Google Nov 28, 2022

My service rep, Mr. Beane, was extremely affable, efficient and highly professional. In fact, my visit for the diagnostic assessment and tire repair actually ended up being the best experience of my day, and I don't say that flippantly. Many thanks to Westside Toyt! Dr. James Conforto

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Google Nov 27, 2022

wonderful team of people who care and listen! very personal experience!

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Google Nov 27, 2022

Good,timely,well done

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Google Nov 27, 2022

Sam, Ron and Todd gave excellent customer service. They answered any and every question I had every step of the way. I was able to buy my first car thanks to them and would recommend them to anyone searching for a car.

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Google Nov 26, 2022

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Google Nov 26, 2022

Very good experience. They listened to my needs and were very helpful

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Google Nov 26, 2022

Immediately acknowledged upon entering showroom, thereafter as a returning visitor. I worked with two associates because the first was busy when I returned for follow up visit. Yet, the two did not try to take possession of me, but instead worked on my behalf without any jealousy or snide and critical remarks between the two. Impressive! Sales staff seemed empowered to find out whatever I needed to know. They were knowledgeable about the product and made me feel comfortable asking questions etc.

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Google Nov 24, 2022

Owain Crute was so helpful in not only obtaining the car then explaining how everything worked. I bought my last Toyota from them 10 yrs ago and this was another great experience. Their whole team is awesome.

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Google Nov 24, 2022

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Google Nov 24, 2022

Excellent service. Great courtesy & good price. Also totally managed my expectations & finished well before estimated time. Very happy will always bring my car there & will tell anyone who will listen

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Google Nov 24, 2022

We had a great experience purchasing a new Toyota Highlander Hybrid at Westside Toyota. Samantha Stoltz was with us every step of the way and was so helpful answering all of our questions. We were told there would be a several month wait due to high demand, but Sam helped us to get our new family car way ahead of schedule with all of the specs we were looking for! Ron Swetland and Todd Muller were a pleasure to work with as well. Thank you for helping us get the perfect car for our family!

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Google Nov 24, 2022

Great service and professionalism. Our 5th car with them because of the staff!!

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Google Nov 22, 2022

We always take our Toyotas to Westside Toyota for service, and they made leasing our current vehicles easy and effortless.

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Google Nov 22, 2022

The place is wonderful but I am rather concerned that I am having issues with batteries with my 2019 Toyota Corolla and only time will tell if there is a problem behind the scenes.

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Google Nov 22, 2022

Owain Crute helped me to purchase a new truck. He was very helpful throughout the experience, knowledgeable on the products. A great overall experience

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Google Nov 21, 2022

It was the best experience I've ever had buying a car. Both Courtney and Todd are awesome to work with. Keep up the high standards and I'll be back for my next car. Thanks again.

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Google Nov 21, 2022

We were welcomed by Kelsey ODee soon as we walked into dealership! She’s very professional and knowledgeable and helped me get the car I wanted!

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Google Nov 19, 2022

Awesome dealership!!! I just purchased a 2023 Toyota Rav 4 and the person who helped me Owain Crute was awesome!! He was so polite, nice, and very detailed! He went over everything with the car inside and out!! He was outstanding and great to work with!! He is super knowledgeable and super helpful!! Great experience!!!

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Google Nov 19, 2022

Christine was wonderful. And thr young gentleman who greeted me at car drop off was nice

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Google Nov 19, 2022

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Google Nov 18, 2022

The whole staff does a fantastic job. Especially Matt Blaha he goes above and beyond.

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Google Nov 17, 2022

I purchased a Camry over the weekend. Even though I was there for 5 hours, the Toyota team made this experience very pleasant. Kelsey O’Dee, the Product Specialist, listened to what I was looking for and showed me my options. We test drive some cars but the first car was the one I ended up purchasing. Kelsey was very knowledgeable and very personable. After I decided on the car I wanted, Dave Svoboda took over to handle all the paperwork. Dave was very patient and answered all of my questions. He made sure I was comfortable with each decision I ...

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Google Nov 17, 2022

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Google Nov 16, 2022

Warantee checkup

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Google Nov 15, 2022

Owain Crute & Al Phillips were super helpful/knowledgeable when me & my husband went to buy a new car. They worked with my price and helped me stay where I wanted to. Thanks to them I was able to buy my dream car! Owain did an outstanding job and explained each and every thing to me about my new car and went over everything with me. He made sure I left there with no questions. They were awesome & I highly recommend purchasing a vehicle from here. 🙂

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Google Nov 15, 2022

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Google Nov 15, 2022

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Google Nov 14, 2022

Prompt, professional, pleasant and accommodating in all aspects of the transaction. Best experience at a dealership I’ve experienced. Thank you John and Alex.

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Google Nov 14, 2022

Went above and beyond my expectations! The sales staff and finance people were excellent! The used car I bought was in tip top shape and there was no pressure buying. The extra touches were much appreciated

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Google Nov 14, 2022

John was really knowledgeable, friendly, and personable. He made the car buying process go so smooth and easy.

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Google Nov 14, 2022

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Google Nov 13, 2022

The entire sales process and experience at Westside Toyota was very professional, personable with an attitude of taking care of the customer Very happy with my purchase and looking forward to future service of my vehicle.

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Google Nov 13, 2022

Quick oil change, dude was nice.

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Google Nov 13, 2022

We have purchased more than 10 cars from here and its predecessor. We are always treated very fairly and professionally. Al has been great to work with over the years and now Sarah Buchanan has been a great addition to the team!!

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Google Nov 12, 2022

Great experience, transparent, and easy to work with Toyota dealership. I want to mention Al Philips and Sarah Buchanan for exceptional service in buying a new car!

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Google Nov 12, 2022

Always my go to Toyota shop. People are honest, nice and friendly. Service ia good,

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Google Nov 12, 2022

Oil change and check up on a newer car.

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Google Nov 12, 2022

Great experience. Love Courtney, she’s always knowledgeable and makes purchasing easy.

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Google Nov 12, 2022

Great people. Thank you for sales person.Courtney. For her help.

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Google Nov 11, 2022

I normally hate car shopping, but I had a great experience buying a Sienna here. No high pressure sales, no texting me without asking, very patient when I asked tons of questions. I specifically wanted to add a shout out to Owain, Al, and Brian for making the whole thing a low-stress process.

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Google Nov 11, 2022

I love my new Corolla Cross. It took a while to arrive but It was worth the wait. Thanks to Sarah Buchanan for all her help.

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Google Nov 11, 2022

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Google Nov 11, 2022

This was the best car buying experience in many years of car buying! Courtney was a joy to work with. She was the only person, of the many dealerships we contacted, that gave us a straight up answer about the car we were looking for. We actually drove an hour to the dealership because of that. Courtney was knowledgeable about the car and all the ins and outs of car buying in today's market. We never once felt pressured and the dealership worked with us to get the trade-in value we were looking for on the old car without ...

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Google Nov 10, 2022

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Google Nov 10, 2022

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Google Nov 9, 2022

Carlos was awesome. I came in wanting to test drive 2 cars and carlos was patient while I decided. The finance team is great! Not to mention they got me a great extended warranty. I definitely reccomend this dealership very friendly and work with whatever situation you are in. They also gave me more for my trade in than any other dealership would!

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Google Nov 7, 2022

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Google Nov 7, 2022

My experience at West Side Toyota exceeded my expectations. The service I received from sales associate John Madera was excellent. Very professional, as well as dedicated to the maximum to please and help the client. I love my 2023 Toyota Camry!!! Thank you very much John and much success in everything.

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Google Nov 7, 2022

Bought my second car from here. very nice people and able to work with you. Michael helped me find a car for about a month or two thankfully he wasn’t pushing me to just buy any car since it is a big decision. very helpful and informative. would recommend to anyone looking for a car.

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Google Nov 6, 2022

It's my first time using the service after I bought my car and I really happy, pretty fast a professional service.

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Google Nov 6, 2022

Sarah Buchanan was amazing and very helpful! We love our new car and it was a great experience!

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Google Nov 6, 2022

Sarah Buchanan and staff were fantastic! No surprises, fair deal, and happy wife make for a perfect experience! Thank you!

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Google Nov 4, 2022

Leasing our new truck went smoothly with the help of our Product Specialist Kelsey O'Dee. She was knowledgeable, friendly, and kind. If you are looking for a Toyota, I would recommend going with Kelsey O'Dee at Westside Toyota!

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Google Nov 4, 2022

Service was prompt and thorough. Sean and team were great to work with! Would definitely recommend for preventative maintenance and whole vehicle inspection.

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Google Nov 3, 2022

I've been a Toyota customer for several years, and I must say that Westside Toyota was my best experience. Michael Ponton, Sales Associate and Bob Murray, Manager, went above and beyond their duty to ensure I got the best deal. Both gentlemen we very professional, kind and knowledge. Their efforts made my day and I went home with much more than I expected. Thank you, Bob and Michael!

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Google Nov 2, 2022

Great service by everyone working at this dealership especially Marina. Very friendly not pushy would definitely recommend to visit if buying a vehicle

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Google Nov 1, 2022

I’m usually very skeptical when it comes to going to car dealerships to get a new car. I haven’t had too many experiences with them but one experience recently left a sour taste in my mouth. This dealership though, made me feel so welcomed as soon as I arrived and I didn’t feel pressured at all when it came to looking for a new car. I worked alongside John, Todd, and Bob through the whole process of getting my new car and they were all very nice and very helpful when it came to any questions or ...

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Google Oct 31, 2022

What a great experience at Westside Toyota!! Having not purchased a new vehicle in a while, I was dreading a shopping experience at a dealership. I can’t mention enough, how great and pleasant my visit to Westside Toyota was. I purchased a new vehicle with the guidance and expertise of Sarah Buchanan their Product Specialist, Al Phillips the Sales Team Leader and Brian Harris with Finance. They were all so much more than someone just putting in their time at work. I can’t thank Sarah, Al and Brian enough. I would recommend them and Westside Toyota to anyone ...

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Google Oct 30, 2022

I am thrilled with my new Fire Blue Corolla Hatchback! Everyone from the time I place my order to the excellent orientation by Owain Crute, managing the sale by Al Phillips to the very capable Ricky Prosser, Business Manager. I recommend Westside Toyota due to excellent customer service and professional staff. Thank you!

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Google Oct 30, 2022

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Google Oct 28, 2022

Michael Ponton is fantastic!

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Google Oct 28, 2022

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Google Oct 28, 2022

Marina Kurilov was very pleasant to talk to and very understanding. Bob Murray and Matt Blaha were very helpful and kind. We were pleased with the outcome.

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Google Oct 27, 2022

I got it new Toyota Camry she's Sarah Buchanan Helping me very good thank you for her and great place they are so friendly thank you for all👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

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Google Oct 27, 2022

Everyone is so friendly and helpful. I've been there with 2 different cars in the past week and I've waited an hour or less for the maintenance to be completed.

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Google Oct 27, 2022

We bought a car. The whole crew was excellent. Joni and Samantha and Alex and Matt did a great job. Thanks for the 5-Star service!!!

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Google Oct 26, 2022

I recently purchased a used Tacoma. This was my first big purchase. Sarah Buchanan and her managers were easy to work with! It was a simple, pressure-free experience! I would definitely return to this dealership in the future!

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Google Oct 26, 2022

Owain Crute did a great job of explaining the features of my new car and showed me how to use them! He is very knowledgeable, friendly and a great asset to the Westside Toyota team.

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Google Oct 26, 2022

Front drivers headlight was not working and was replaced quickly. Nice staff!

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Google Oct 26, 2022

I worked with Michael Ponton over the course of 2 weeks on getting my 2022 Rav4 hybrid. When I went in, he was happy to lay out pricing and detail what everything was and what the end total payment would be. Michael Ponton was also very helpful in communicatiing with me over the phone to help keep me in the loop of what was needed/when my car would be arriving at the dealership. I'd also like to note that David Svoboda was excellent to work with as well when doing the financing of the vehicle, worked with me on pricing ...

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Google Oct 25, 2022

I got a great RAV4 and had wonderful service by Owain Crute and Al Phillips.

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Google Oct 25, 2022

I was so impressed with Westside Toyota. I must say, you have an awesome lady in Pam Mayo greeting and helping customers, she could not have been more professional, helpful and friendly, she’s a great asset to your business.I also want to say I was equally impressed with the curtesy driver, I think his name was Martin but could be wrong, super nice guy, I really enjoyed the ride home and pick up by him… great guy! I live in Florida but come here in the summer, I will now make sure I service my truck here and ...

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Google Oct 22, 2022

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Google Oct 21, 2022

I had the pleasure of working with Owain Crute and Al Phillips when purchasing my new Tacoma. Owain was willing to stay after hours to make sure that I got all of my questions answered the first day I went in. He was extremely knowledgeable and friendly. When I went back in to purchase the truck I made sure I got to work with him and Al again. Being a first time car buyer I had some reservations going in but I never felt pressured into making a deal and really felt as if they both really cared and wanted ...

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Google Oct 21, 2022

We had the pleasure of working with Owain Crute, who was very helpful, knowledgeable and patient. We never felt pressured to make a decision, and will definitely return when it’s time to buy another Toyota.

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Google Oct 21, 2022

I have been leasing Toyota's since 2000 at the same dealership. Since I am now retired I decided to try Westside Toyota as it was closer to home. A family member recommended Courtney Cummings. They had a very good experience buying their new vehicle a few weeks before. I was so spoiled with the super service I had been receiving for years.......it was going to be a "hard act to follow". Was I surprised! Courtney Cummings was professional, worked with me to make sure I ordered everything I wanted. Explained details in terms I understood. Crazy times ...

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Google Oct 21, 2022

Micheal and David were both very professional and informative through the entire process. Really enjoyed working with both of them and recommend them both highly

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Google Oct 20, 2022

Sarah Buchanan was very well informed and pleasant. Sarah encouraged me to do a test drive, which showed me and my wife several of the car's special features.I would certainly shop with her again and encourage my friends and family to do the same!

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Google Oct 20, 2022

Owain Crute and the whole crew at Westside Toyota were very helpful and it was an overall good experience purchasing a vehicle from this location.

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Google Oct 20, 2022

The staff & service were wonderful. After being checked in by the attendant, I was escorted to the service agent (Pam), who was very helpful. When I explained that I needed to find a quiet workspace, she led me to such a spot. As my car was being serviced, she came over to thoroughly explain what was needed now & in the near future. Very direct & open, establishing a trusting relationship.

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Google Oct 20, 2022

very friendly and professional

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Google Oct 19, 2022

Michael Ponton was great! The whole ordering and buying process was so easy. Michael was there every step of the way. Even though it was a 6 month process due to the current state of the world, Michael kept in touch with every update he received. I was never out of the loop and I got exactly what was expected. Financing through them was a breeze thanks to Brian Harris! He explained all options out there for us and answered all our questions. He made the financing of my new car so quick and easy, he never made me feel pressured ...

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Google Oct 19, 2022

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Google Oct 19, 2022

Replace a headlight bulb. Was done in a timely manner

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Google Oct 19, 2022

I had a 1:30 appt and was way early but they took me early and was out in 20-30 min such great service dept.

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Google Oct 18, 2022

Very friendly staff. Took me in without an appointment.

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Google Oct 18, 2022

I met with John Edwards the sales representative. Upfront candid did his due diligence in working with me. I will return to this location again felt they did there best.

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Google Oct 18, 2022

They always take care of my needs in a timely Fashion. Matt Blaha is a great help.

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Google Oct 18, 2022

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Google Oct 17, 2022

Friendly and helpful gal who signed me in

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Google Oct 17, 2022

Samantha Stoltz at Westside Toyota guided me and my wife through a car purchase experience that was respectful and helpful....Over five decades of buying cars at dealerships, I learned to grit my teeth and endure what was usually an awful car purchase. Not time! Samantha showed me the cars I wanted to see. She could explain details about each one She worked with us to negotiate a fair trade in and purchase price. She is a professional! Thank you, Samantha!

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DealerRater Sep 22, 2022

Sarah buchanan muy buena persona exelente comunicacion muy amable yo muy contento con su atencion

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DealerRater Jul 25, 2022

I’d like to thank Sarah Buchanan in sales for helping me buy my new car. She was very knowledgeable, very helpful and I trusted her to make the process go smoothly. When I took delivery of my Venza (and later when I had more questions) she walked me through all the details of learning the new features. She really knows her stuff! Also a shout out to team leader, Al Phillips, and Matt Blaha in finance. I had more minor interactions with them but both were friendly and welcoming and all 3 of these people left me with a great ...

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DealerRater Jul 11, 2022

Sunnyside Toyota was great, Sarah Buchanan and Al Phillips are fantastic to deal with! Great sevice and great follow up, would recommend them to anyone looking for a Toyota!

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DealerRater May 28, 2022

Not sales oriented but more about being helpful and included a great client experience. Thanks

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DealerRater May 19, 2022

My experience in purchasing my last vehicle from Sunnyside Toyota , was a seamless process and Maria my sales person at dealership was outstanding in communication before and after the purchase of my vehicle, I will definitely look to Maria and Sunnyside Toyota for my next purchase of a vehicle.

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DealerRater May 5, 2022

Sarah was absolutely awesome. Professional, courteous and extremely knowledgeable. We felt we got a very good deal on our lease. 10 out of 10 in our book. Thanks for a great experience!

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